Move In functionality

"One of the most labor-intensive actions is Moving a customer in or out, or sometimes between two properties within the area served by the one city or utility. The process should be highly configurable and should also allow for common events such as a change in date or a cancellation. With a cancellation the Move In or Out may have already been carried out in the billing system and have to be “undone”; a good billing system should support these actions as automatically as possible. Where a customer is transferring between properties, all of their banking and security deposit data should follow them to the new address." From Move In & Move Out Functionality Fact Sheet, which can be downloaded from Public Sector Billing