Metro Manila’s two water distributors have agreed to forego customer disconnections and shelve rate increases to help customers reeling from the effects of storm Ondoy. Water consumers will continue to enjoy uninterrupted service this October should they fail to settle their bills for the period, Diosdado Allado, administrator of the Metropolitan Waterworks and Sewerage System (MWSS) said on Friday.
Manila Water Co. Inc. (MWCI) and Maynilad Water Services Inc. (MWSI) “have agreed to the initiative of the MWSS to implement a disconnection moratorium for [customers’] October water bill," Allado said in a text message. Manila Water has even given its customers “the option to pay for their October billing for a maximum term of 12 months," he added. The option “is to be applied to 79 barangays representing the areas hardest hit by storm Ondoy," he said.
In a separate announcement made during the same day, the Ayala-led utility said it has temporarily shelved a proposal to hike rates. The company distributes water to locations that remain flooded by the record amounts of rainfall brought by Ondoy. Instead of starting on October 2, the rate hike will be moved to November 1 this year
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